Legal Notices (Act on Specified Commercial Transactions)

Company Name

Hangzhou Changshuyou Technology Co., Ltd.

Company Address

Contact Information

Phone Number: 050-3126-1388

Email Address: yababy.shop@gmail.com
Please contact us by email for inquiries.
Inquiries will be answered in order within 4 business days.

Business Hours and Shop Information

Business Hours: Weekdays 10:00 - 16:00
Closed: Saturdays, Sundays, national holidays, Golden Week, summer holidays, winter holidays
 

Payment Methods and Timing

Payment Method: Credit card payments are accepted.
Payment Timing: Payment is confirmed upon order confirmation.

・Credit Card (Visa, Mastercard, American Express, JCB)
・Google Pay
・Apple Pay
・Convenience Store: Payment by the 10th of the following month after invoicing. Payment fee: 350 yen (tax included)
*Please note that a fee may be charged to the customer for convenience store payments.

Sales Price

The sales price is the amount displayed (display price / tax included).

Product Delivery Time

After order confirmation (after payment confirmation), it will take "3 to 18 business days" for product delivery.
*Depending on the order status, it may take more than 18 business days.
*If you place an order during holidays such as Saturdays, Sundays, national holidays, Golden Week, summer holidays, or winter holidays, we will process it from the next business day.
*Please note that we will place the order only after confirming your payment.

Shipping Fees

*Free shipping for purchases of 7,500 yen or more.
*We cannot combine orders or refund shipping fees after an order is completed.
*If the total amount falls below 7,500 yen (tax included) due to coupon use, a separate shipping fee will be charged.
(Please note that we cannot change order details such as refunds after an order is completed.)

For details, please check the "Shipping Policy"

Order Cancellation:

Please note that cancellations after order confirmation are not accepted.

Returns

Please note that we cannot accept returns or exchanges due to customer convenience.
The color of product images may appear differently depending on the customer's viewing environment.
 
In the unlikely event that the delivered product is different from the order, or if it is damaged during shipping or a defective product arrives, please contact us within 3 days of arrival. We will arrange for an exchange or refund.
 
Please note that an exchange may not be possible if the same product is unavailable. In such cases, a refund will be issued.
 
Returns or exchanges cannot be accepted in the following cases:
  ・More than 3 days have passed since the receipt date
  ・Product has been used once
  ・Product returned without prior notice
  ・Damage or disposal of product tags (washing instructions, product box, accessories, etc.)
  ・Loose threads from mass production or invisible fraying
  ・Chalk marks that can be easily removed
  ・Folding wrinkles
  ・Unique dye smell generated during the production process due to material characteristics
  ・Product soiled or damaged by the customer
  ・Product washed, altered, repaired, or dry-cleaned after receipt
  ・Product showing signs of wear 
  ・For customer's personal reasons (e.g., color, size, or image being different)
*Please note that in any case, exchanges are limited to unused items.

For details, please refer to the "Return Policy".