Return Policy

Please note that returns and exchanges due to customer convenience are not accepted.
The color of product images may appear differently depending on the customer's viewing environment.
 
In the unlikely event that you receive an item different from your order, or if the item is damaged during shipping or is defective, please contact us within 3 days of arrival. We will arrange for an exchange or refund.
 
Please note that exchanges may not be possible, for example, if the same product is unavailable. In such cases, a refund will be issued.
 
Returns and exchanges cannot be accepted in the following cases:
  ・More than 3 days have passed since the receipt date.
  ・Products that have been used once.
  ・Products returned without prior notice.
  ・Damage or disposal of product tags (washing instructions, product box, accessories).
  ・Finishing of threads or fraying in invisible areas that occur during mass production.
  ・Easily removable chalk stains.
  ・Creases from folding.
  ・Unique dye odor that occurs during the production process due to the nature of the material.
  ・Products that have been stained or damaged by the customer.
  ・Products that have been washed, altered, repaired, or dry-cleaned after receipt.
  ・Products that show signs of wear.  ・Customer convenience (e.g., color, size, or difference fromイメージ).

"If you wish to exchange or return"
In such cases, please specify whether you prefer an exchange or a return, attach photos of the defective part, the product different from your order, or the defective area, and contact us at yababy.shop@gmail.com within 3 days of product arrival.

*Please note that for any case, exchanges are limited to unused items.