《Usage Guide》Please read before purchasing
About Your Order
By placing an order, you agree to the following terms:
About Product Delivery
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Standard products: Shipped within 3-14 business days from the order date.
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Pre-order products: Shipped within 12-30 business days (excluding weekends and holidays) from the order date.
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Estimated delivery: Arrives within 5-7 days from the shipping date.
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Shipping destination: Japan only
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Shipping carrier: Cannot be specified
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Shipping fee: 800 yen (tax included) flat rate / Okinawa only 1,800 yen (tax included)
*Free shipping for purchases over 7,500 yen (tax included) (excluding Okinawa)
*If the total after coupon use falls below 7,500 yen, shipping fees will apply.
*Consolidation of orders or changes to shipping fees after order completion are not possible. -
Date/time specification: Not available
※Our store ships from an overseas warehouse.
※Tracking numbers will be reflected after arrival in Japan (2-4 days after shipping).
About Shipping Information
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Please double-check your address for accuracy when placing an order.
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Address changes before shipping: Possible if you contact us by email.
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Address changes after shipping: Not possible.
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Long-term absence/address inaccuracy: If returned, reshipping will be cash on delivery.
About Products Handled
Our store primarily handles imported products.
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As many products are produced overseas, sewing standards may be less strict compared to Japanese products.
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There may be small stains, scratches, print misalignments, slight color fading, mixed threads of different colors, creases from transport, unique odors, etc.
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Fabrics, colors, or designs may change during re-production.
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Size tags may be attached to the outside.
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Our products are attractive for their design and affordable prices.
- ※Some products may have a size error or individual differences of about 1-2 cm.
※Popular products may be out of stock even after your order is confirmed.
※Please register an email address where you can be contacted. If we cannot reach you, we may be forced to cancel your order.
※Product images may vary in color and texture depending on your PC or monitor environment.
Order Cancellation/Returns
- If the product you received is different from your order, or if it was damaged during shipping or is defective, please contact us within 4 days of arrival. We will arrange an exchange or refund.
- Once an order has been placed, we cannot accept changes to the color or size. Please confirm your order before completing it.
- Order cancellations are not accepted (this also applies to pre-order items).
【We cannot accept returns or exchanges in the following cases.】
- Customer convenience (e.g., color, size, or image difference)
- Products that have been used once
- Products showing signs of wear
- Products returned without prior notification
- Damage or disposal of product tags (washing instructions, product box, accessories)
- Loose threads from mass production, or fraying in invisible areas.
- Unique dye odor characteristic of the material and production process
- Products that have become dirty or damaged by the customer
- Products that have been washed, altered, repaired, or dry-cleaned after receipt
- Creases from folding
- Incorrect size
- More than 3 days have passed since product arrival
- Used or washed products (including pre-washing)
- In cases of unknown address or extended receipt period due to customer's circumstances, shipping fees will not be refunded. Reshipping will be cash on delivery. Thank you for your understanding.
『If you wish to exchange or return』
In such cases, we kindly request you to specify whether you prefer an exchange or a return, and attach photos of the defective area, the product that differs from your order, or the defective part. Please contact us at 『yababy.shop@gmail.com 』 within 3 days of product arrival.
Payment Methods
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Credit card / Google Pay / Apple Pay / Convenience store payment
After placing your order, an automatic order confirmation email will be sent from 【yababy.shop@gmail.com】.
※If you do not receive it, please check your spam settings.
Contact Us
We will reply within 72 hours (excluding weekends and holidays).
Please note that we cannot provide support over the phone.
About Delivery Notes and Statements
Our store is implementing paperless operations from an environmental conservation perspective. Therefore, please note that no delivery notes or statements will be included.
About Long-Term Absence, Address Inaccuracy, and Refused Deliveries
If you are not available, the delivery company will contact you with an absence notice. Please request redelivery yourself using the absence notice.
Please note that products that have passed 7 days from the shipping date will be automatically returned to the warehouse.
If returned due to long-term absence, we will refund the amount minus the [2,000 yen] incurred during shipping, or arrange reshipping.
If you wish for reshipping, the [2,000 yen] will be your responsibility. Thank you for your understanding.
※For packages that are refused, we will also refund the amount minus [2,000 yen].
We appreciate your understanding and cooperation.
About Business Hours
Business Hours: Weekdays 10:00 - 18:00
※In August, inquiry response hours will change to 9:00 - 17:00.
Closed: Saturdays, Sundays, national holidays, Golden Week, summer holidays, winter holidays
Inquiries will be responded to within our business hours.
Inquiries and orders received outside business hours will be handled sequentially on the next business day.